Competency Based Interview Techniques (CBI)

Learn to get down to what really matters in a candidate interview

Competency Based Interview Training runs over 1 day. A Competency Based Interview is fundamentally when an interviewer asks standardized questions based on a competency framework with predefined behaviors. The major purpose of the interview technique is to be able to judge the candidate objectively by asking for specific examples. Thus we gather evidence to support candidate experience regarding work specific behaviours.


About Competency Based Interviews

Our definition of CBI is: “A series of structured questions aimed at highlighting information regarding specific professional working criteria.”

CBI is based on the fact that the behaviours you have previously shown are likely to show again.

The aim of a CBI is to look in the interviewer’s “backpack” and find evidence for objective assessment of likely future behaviour. This is done by asking for specific examples of past behaviors and asking supplementary questions about these.

The following are some light rules  to be used for objective candidate assessment:

  1. A series of structured questions about what is critical for succeeding in the job
  2. The questions are used in the same way to all candidates
  3. Candidates are assessed/scored based on the answers received

The main purpose of CBI is to kill the “gut feeling”. Person assessment should be independent of the assessor’s subjective perceptions. The questionnaire used in CBI is based on the STAR model:

  • What was the situation (Situation)
  • What did you want to accomplish? (Task or goal)
  • What exactly did you do or say at that time? (Action)
  • What was the result of your behaviour (Result)

The STAR interview technique enables you to get the most reliable possible picture of someone’s actions, even if you were not there yourself, by the way in which you ask questions.

It is usually said that a competency based interview along with a cognitive test is the best way to risk assess candidates. In addition, it is very cost effective.

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